Dino was first introduced into the motor industry as a used car sales consultant in 1994. In 1999 after 5 years in the role, Dino moved into an emerging Volkswagen brand and has been associated with the brand since then. His understanding of all things Volkswagen is unrivalled within the Volkswagen brand. His consistent and determined approach for knowledge growth in the motor industry & customer service has seen him rise through the business. Dino was appointed Dealer Principal in 2008 charged with the ultimate responsibility of overseeing all dealership operations.
Having now come a long way, Dino is the first ever recipient of the Diamond Dealer Principal Award within Australia. The Diamond award is the highest honour bestowed upon a dealer globally with recipients having to continuously display operational excellence in sales, servicing, customer satisfaction and parts sales.
He believes that “…the success of Waverley Volkswagen is directly related to the importance of working together with the community and his valued employees…”. In his spare time Dino enjoys spending time with his family, following Carlton Football Club, the Sydney Roosters, travelling and enjoying great food. He is proud of his Italian heritage and was born and raised in Melbourne.
Message from Dino:
My proudest work achievement was being awarded Volkswagen National Dealer of the Year in 2012 for passenger and commercial vehicles also for receiving the Diamond Dealer Principal Award within Australia for 2017. This is a testament to my team’s relentless commitment to best practice. I always ensure our valued customers and employees are treated with the utmost respect. I always invest heavily in my team’s product & customer service training as the Motor Industry evolves.
“To succeed now and into the future we’ve got to make Waverley Volkswagen the benchmark in customer service in the Motor Industry.”