Roadside Assist

We’ve got your back with Volkswagen Assist.

If you need assistance this very moment, no matter where you are in Australia or what time of day it is, call us free on 1800 637 181 .

If you’re looking to find out more on our Roadside Assistance cover, you’ve also come to the right place.

When you buy a new Volkswagen vehicle, you will receive one-year complimentary Roadside Assist membership. With Volkswagen Roadside Assist, we’re your wingman when you find yourself in emergency situations.

We provide 24-hour roadside assistance, emergency accommodation, car rental and towing as well as property assistance.

An example of additional benefits are: flat batteries, emergency fuel, flat tyres, lost or locked keys, bogged vehicle, taxi, car rental and legal/ medical advice.

Roadside Assistance membership is provided by AWP Australia Pty Ltd ABN 52 097 227 177 trading as ‘Allianz Global Assistance’ (‘Allianz Global Assistance’). Whenever you request roadside vehicle assistance under your membership, you will be making that request to Allianz Global Assistance, who will provide the services on the terms and conditions set out below. The terms and conditions contain exclusions and limitations.

Service Initiated Roadside Assistance (SIRA)

If you service your Volkswagen at an authorised Volkswagen Dealer, you can receive 12 months Service Initiated Roadside Assistance**. 

To be eligible for SIRA your vehicle must be in a roadworthy condition and have the Volkswagen standard scheduled service carried out by a participating authorised Volkswagen Dealer.

Following the service schedule ensures your vehicle receives the love and care it deserves. As such, vehicles presented to an authorised Volkswagen Dealer will be eligible for a SIRA Policy up to 42 days after, or 2,500 kilometres above the service schedule milestone. If previous services were missed or completed outside our network, you will also be eligible when you return to an authorised Volkswagen Dealer for a standard scheduled service.

Vehicles that are more than 9 years old from the original new car warranty start date, are not eligible for SIRA. The SIRA policy will expire on or after 10 years from the original new car warranty start date, and no further SIRA policy will not be activated. No more than 9 SIRA Policies can be applied to a vehicle in its lifetime.

** Authorised Volkswagen Dealers may charge a service fee to activate your SIRA Membership. For more details, contact your nearest authorised Volkswagen Dealer.

Waverley Volkswagen Servicing

  • Location view

    Address

    565 Springvale Road Mulgrave VIC 3150
  • Service Trading hours view

    DayFromTo
    Monday7:30 am5:30 pm
    Tuesday7:30 am5:30 pm
    Wednesday7:30 am5:30 pm
    Thursday7:30 am5:30 pm
    Friday7:30 am5:30 pm
    SaturdayClosedClosed
    SundayClosedClosed

Schedule Your Appointment Today

Your Automotive Repair & Maintenance Service Specialist
  • Matthew Shepherd

    3 review

    ★★★★★3 weeks ago

    Great experience, unlike most dealerships out there. Roy Howard was great to deal with, made you feel like he really cares about you getting a ...


  • Brad Butler

    5 review

    ★★★★★3 months ago

    I really like this dealership, in particular Eric in sales and Daniel in the finance department. Easy going and low pressure. Even the aftermarket add ...

  • Kirsty Milnes

    5 review

    ★★★★★a month ago

    These guys are amazing! From my first visit to purchase my car in 2019 to my first service. Professional, friendly - just the whole gamut! ...

  • Clint

    2 review

    ★★★★★a month ago

    Highly recommend Waverley Volkswagen. If you are looking for a professional team of technicians and a service department that will go above and beyond to ...

  • Sarah Manssour

    52 review

    ★★★★★3 weeks ago

    Best experience from a dealership. Roy the salesman was informative and lovely to deal with. David in finance was also knowledgeable and a delight. I ...


  • Erhan Eryegit

    91 review

    ★★★★★a year ago

    Matt at Waverly Volkswagen was really helpful and down to earth. My business partner and I gave him our budget and what we wanted. He ...

  • Alyson Papas

    2 review

    ★★★★★2 weeks ago

    I recently bought a car from Waverley VW. Roy was very knowledgeable, professional and gave me a competitive and fair price. Roy gave me all ...

  • Vito Barone

    2 review

    ★★★★★2 weeks ago

    A fantastic experience by the team at VW Waverley. Roy was a brilliant salesman and let us take our time with the decision, was extremely ...

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All prices listed are driveway price including on road costs such as registration, CTP insurance and registration unless specified as ECG ex government charges or POA price on application. Waverley Volkswagen may change pricing at any time (this includes where there are government changes in regulation and/or legislation). There may be a delay to any pricing updates displaying correctly on our materials. Always obtain confirmation on updated pricing from Waverley Volkswagen. All prices are subject to change at the discretion of Waverley Volkswagen
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03 9550 5810

Waverley Volkswagen


Trading Hours

  • Sales Trading Hours: Ph: 03 9550 5800

    DayFromTo
    Monday8:30 am5:30 pm
    Tuesday8:30 am5:30 pm
    Wednesday8:30 am5:30 pm
    Thursday8:30 am5:30 pm
    Friday8:30 am5:30 pm
    Saturday8:30 am5:30 pm
    SundayClosedClosed
  • Service Trading Hours: Ph: 03 9550 5810

    DayFromTo
    Monday7:30 am5:30 pm
    Tuesday7:30 am5:30 pm
    Wednesday7:30 am5:30 pm
    Thursday7:30 am5:30 pm
    Friday7:30 am5:30 pm
    SaturdayClosedClosed
    SundayClosedClosed
  • Parts Trading Hours: Ph: 03 9550 5810

    DayFromTo
    Monday8:00 am5:00 pm
    Tuesday8:00 am5:00 pm
    Wednesday8:00 am5:00 pm
    Thursday8:00 am5:00 pm
    Friday8:00 am5:00 pm
    SaturdayClosedClosed
    SundayClosedClosed

Call Us

Sales Department

Call: 03 9550 5800

Finance Department

Call: 03 9550 5800

Service Department

Call: 03 9550 5810

Parts Department

Call: 03 9550 5810

Location


03 9550 5800

Waverley Volkswagen



Sales Department

Call: 03 9550 5800

Finance Department

Call: 03 9550 5800

Service Department

Call: 03 9550 5810

Parts Department

Call: 03 9550 5810

Waverley Volkswagen Service Center

03 9550 5800
Select the Volkswagen that's right for you.

Contact Waverley Volkswagen


Sales Department

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Finance Department

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Service Department

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Parts Department

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Location

565 Springvale Road Mulgrave VIC 3150

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